How CX Connect Simplifies Sourcing for Your Business
Finding the right partner for your business—whether to answer phone calls, conduct telemarketing, or source contact centre technology—can be time-consuming and frustrating.
Searching Google, making endless calls, and repeating your requirements can quickly become overwhelming.
There’s a better way!
CX Connect simplifies the process by connecting you with trusted, qualified suppliers who match your specific needs.
Our team of industry experts leverages decades of experience to carefully review your requirements and introduce you to suppliers with the right skills, experience, and pricing.
From there, you’re free to engage and negotiate directly with these suppliers to find the perfect fit for your business.
Why use CX Connect?
CX Connect is more than just an online platform or automated matching tool—it’s a free industry service designed to help Australian businesses thrive. Here’s what sets us apart:
Expertise You Can Trust
Every submission is carefully reviewed by our experienced team, who have decades of real-world experience managing contact centres and CX operations. We understand the challenges and opportunities that come with running a business.
Tailored Recommendations
Our purpose-built wizard captures your specific requirements, allowing us to match you with trusted outsourcing and technology partners who have the right expertise, experience, and pricing to meet your unique needs.
Time-Saving Convenience
Say goodbye to endless online searches, repeated phone calls, and wasted hours. By completing our online form once, you’ll save time and get connected with suppliers who are already briefed on your requirements.
At CX Connect, our mission is to support the industry by providing ethical, results-driven advice and connecting businesses with trusted partners.
Whether you need outsourcing services or cutting-edge contact centre technology, we’re here to help you deliver exceptional customer experiences.
Benefits of using CX Connect
The CX Connect Process
Here’s how easy it is to get started with CX Connect:
It’s that simple! We handle the legwork so you can focus on reviewing the best-fit options for your business.
The CX Connect service is proudly provided by the Australian Customer Experience Professionals Association (ACXPA).
ACXPA is dedicated to empowering Australian businesses to deliver purposeful customer experiences across phone, digital, and in-person channels by offering expert support, industry insights, and professional development opportunities.
Still got questions?
Read our Frequently Asked Questions or contact our Australian-based support team.
