CX Connect Website Terms of Use

1. Terms of Use

1.1 The website located at cxconnect.com.au (Website) is owned and operated by CX Connect ABN 58 817 433 774 (CX Connect).

1.2 By using the Website, you agree to be bound by the terms and conditions set out below (Terms of Use).

1.3 In these Terms of Use, a reference to “we” or “us” is a reference to CX Connect.

1.4 A reference to “you” or “your” is a reference to any person accessing, viewing or using the Website.

1.5 The Terms of Use also incorporate and include the following:

  1. CX Connect Privacy Policy; and
  2. CX Connect Privacy Collection Notice.

2. Website Use and Access

2.1 You may only use the Website and the information contained on the Website for personal, non-commercial use.

2.2 You may access the Website at any time, unless it is restricted due to:

  1. maintenance, updates or upgrades; and/or
  2. factors outside our control such as network outages, the quality of your internet connection, the type of device used, or your software.

2.3 We do not accept any responsibility for factors outside our control.

3. Your use of the Website

3.1 You acknowledge that you will provide accurate and complete information when you use the Website and will not mislead or deceive others through any act or omission.

4. Limitations on Use

4.1 By accessing and using the Website you warrant and agree that you will not:

  1. use the Website for any unlawful or prohibited purpose;
  2. copy, transmit, distribute, reproduce, licence, alter, reverse engineer, adapt or modify in whole or in part the Website;
  3. hide, deface, alter or delete any copyright symbol, trade mark or other proprietary rights notice;
  4. use the Website for any activity which is obscene, indecent, offensive or defamatory;
  5. hack into, change or otherwise knowingly transmit a virus or otherwise damage the Website or any information contained on it;
  6. tamper with, hinder the operation of, or make unauthorised modifications to the Website;
  7. upload any material onto the Website, or use the Website in any way which:
    1. infringes the intellectual property rights of any person; or
    2. is unlawful or prohibited;
  8. breach any other terms of these Terms of Use or our Privacy Policy.

5. Technical Information and Security

5.1 The transmission of data over the internet is not always secure. Although we endeavour to secure the Website, you access it at your own risk and we accept no responsibility for any interference, loss, damage or disruption to your device or otherwise in connection with your use of the Website.

5.2 You acknowledge that it is your responsibility to:

  1. implement sufficient procedures and checks (including anti-virus and other security checks) to satisfy your requirements for the accuracy of data input and output; and
  2. ensure that whatever you select for your use in the Website is free of viruses or anything else that may interfere with or damage your device.

5.3 We do not warrant that functions available on the Website will be uninterrupted or error-free, or free of viruses, programming bugs or interferences due to factors outside our control.

6. Intellectual Property

6.1 The Website contains intellectual property including trade marks, confidential information and copyright, together with any goodwill, reputation and intellectual property rights subsisting in those things.

6.2 You should assume that any intellectual property in the Website is owned by CX Connect or third parties and unless permitted by law, you must not:

  1. adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of the Website; or
  2. commercialise any information, products or services obtained from any part of the Website without our prior written consent.

6.3 You acknowledge that you have no rights in, or to, the Website or software other than the right to use the Website in accordance with these Terms of Use.

7. Third Party Websites

7.1 The Website may contain links to websites owned and operated by third parties. We are not responsible for the operation, security levels, content or any other aspect of any third party websites.

7.2 Links to third party websites are provided solely for your convenience and do not indicate our endorsement of them or their products and services.

7.3 We make no representations or warranties and are not liable for:

  1. the content or accuracy of any information contained in linked websites and third party websites; and
  2. any loss or damage suffered as a result of access to, or use of, these third party websites, or reliance on the information contained within.

7.4 You must make your own enquiries as to the suitability of content of third party websites and the goods and services available on them.

7.5 Third party websites may be governed by their own terms and conditions (including their own privacy policy). We strongly recommend that you read their terms and conditions.

8. Content Standards

8.1 These content standards apply to any and all material that you contribute to our Website, which may include text, information, images, feedback, comments or suggestions (Contribution).

8.2 By uploading, transmitting, posting or otherwise making any Contribution you:

  1. grant us a non-exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, edit and/or exploit such Contribution for any commercial or non-commercial purpose;
  2. warrant that the Contribution is accurate (where stating facts), is genuinely held (where stating opinions) and complies with applicable law in Australia; and
  3. give your unconditional and irrevocable consent to any act by us which would otherwise, but for your consent, infringe your moral rights (as defined by the Copyright Act 1968) in respect of your Contribution.

8.3 We reserve the right (but have no obligation) to:

  1. prevent the upload, transmission, posting or otherwise making available of any Contribution;
  2. review, modify, reformat, reject or remove any Contribution that, in our opinion, violates these Terms of Use or has the potential to harm, endanger or violate the rights of any person; and
  3. monitor use of the Website, and store or disclose any information that we collect, including to investigate compliance with these Terms of Use or for the purposes of any police investigation or governmental request.

8.4 You accept full responsibility for any Contribution you make and agree that we will not be liable for any such Contribution.

8.5 You agree that any Contribution must not:

  1. contain material that is defamatory of any person;
  2. contain material that is obscene, offensive, hateful or inflammatory;
  3. promote sexually explicit material;
  4. promote violence;
  5. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  6. infringe the intellectual property rights of any person;
  7. be likely to deceive any person;
  8. be made in breach of any legal duty owed to a third party;
  9. promote illegal activity;
  10. give the impression that it emanates from us, if this is not the case; or
  11. contain links or reference to other services or websites.

8.6 By allowing you to make a Contribution on the Website, we are not to be taken as having endorsed any opinion, advice or statement made by you.

9. Suspension or Termination

9.1 We may suspend or terminate your access to the Website at our sole discretion if we believe there has been a breach of these Terms of Use.

9.2 We will endeavour to notify you of the breach and ways in which you can remedy it. If you fail to remedy the breach within a reasonable time, you must immediately cease to access and use the Website.

9.3 We may cease operating the Website at any time, without notice, and terminate this agreement under the Terms of Use.

9.4 You may terminate your agreement under these Terms of Use by deleting your account and ceasing use of the Website.

9.5 Termination will not end those provisions capable of surviving.

10. Exclusion of Warranties

10.1 While we endeavour to ensure the accuracy and completeness of the information on our Website, it may contain errors and omissions.

10.2 To the maximum extent permitted at law, we make no representations or warranties of any kind, express or implied, in relation to the content, accuracy, completeness, suitability, accessibility, security or reliability of:

  1. any material and/or information on the Website;
  2. the performance and availability of the Website; and
  3. the loss, damage or corruption of any data or other material because of the use of the Website.

10.3 We make no warranty or guarantee that the services provided on our Website will guarantee your business requirements.

10.4 Where liability cannot be excluded, any warranty by us in relation to the use of the Website is limited as provided under the Competition and Consumer Act 2010 (Cth).

11. Limitation of Liability

11.1 To the maximum extent permitted at law, we and our committee of management, officers, employees, agents, contractors, service providers, successors or assigns exclude liability for any loss or damage whatsoever (including but not limited to direct, indirect, incidental, special, consequential or exemplary damages) arising out of, or in any way related to:

  1. the use of, or reliance on, any of the information or material contained on or omitted from the Website;
  2. the services provided on the Website;
  3. the use of other third party linked websites;
  4. the unauthorised use of your login details;
  5. the suspension, termination or interruption of the Website in whole or in part for whatever reason; or
  6. the loss of profits, loss of opportunity, business interruption, or loss or corruption of data or information from the use of the Website.

11.2 Where liability cannot be excluded, any liability incurred by us in relation to the use of the Website or its contents is limited as provided under the Competition and Consumer Act 2010 (Cth) to any one or more of the following:

  1. for goods: replacement of the goods or the supply of equivalent goods; repair of the goods; payment of the cost of replacing the goods or acquiring equivalent goods; or payment of the cost of having the goods repaired; and
  2. for services: resupplying the services or payment of the cost of having the services supplied again.

11.3 You indemnify and agree to keep us indemnified against any loss or damage or costs incurred by us in connection with any breach of these Terms of Use or of any other legal obligation by you or your use of, or conduct on, the Website.

12. Privacy

12.1 You acknowledge that information about you, including information provided on the Website, will be held by us in accordance with our Privacy Policy.

13. General

13.1 We may amend, modify, add, delete and make corrections to the Terms of Use at any time and such amendment will be effective immediately upon appearing on the Website. Please review these Terms of Use regularly. Your continued use of the Website will be deemed acceptance of any variation.

13.2 If any part of the Terms of Use is determined to be illegal, invalid, unenforceable or void, that part shall be severed to the extent necessary and the remainder shall continue in full force and effect.

13.3 No waiver of any breach of the Terms of Use will be construed as a waiver of any other breach.

13.4 The Terms of Use are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any claim which in any way arises out of the Terms of Use will be heard in Victoria, and you agree to submit to the jurisdiction of those courts.

13.5 For further information on using our Website, please contact us.

This policy was last updated November 2025