Free, vendor-neutral sourcing by ACXPA
Find the right outsourcing or technology partner — fast, free, and human-reviewed
Tell us what you need and our industry experts introduce you to a short list of vetted suppliers for call centre outsourcing or contact centre technology — independently reviewed by practitioners.
Not sure which one? See how CX Connect works.
Why choose CX Connect?
How it worksWe help you make better decisions with less noise — and zero cost. Your brief is reviewed by experienced practitioners, then we introduce senior contacts at credible suppliers matched to your scope, risk and budget.
Independent & vendor-neutral
Objective guidance aligned to your scope, risk and budget.
Smart matching
Industry experts review your brief and introduce senior supplier decision-makers — quickly.
Fast and free
One detailed brief up-front. Better proposals, fewer repeat discovery calls. No cost, no catch.
Free, vendor-neutral guides
Practical, no-pitch advice to help you make confident outsourcing and technology decisions.
Australian Call Centre Outsourcing Guide
Understand pricing signals, risk factors, and how to compare proposals before engaging suppliers.
Read the Outsourcing GuideContact Centre Technology Guide
What to prioritise in CCaaS, WFM, QA and automation platforms — without the vendor spin.
Read the Technology GuideReady to get started?
Outsourcing support
Inbound service, sales, retention, back office or overflow.
Start Outsourcing WizardContact centre technology
CCaaS platforms, WFM, QA, analytics, bots and more.
Start Technology WizardFree for businesses • Human-reviewed matches • No obligation