Virtual Assistance Jobs

If you’re looking for Virtual Assistant work that is either phone based or digital then you’ve come to the right place! Many of our customers initially seek call centre-related services but don’t have the minimum volumes that attract the interest of the large call centre outsourcers. The other issue is price – outsourcers often have large overheads to cover the facilities, technology, layers of management, onboarding costs etc which often proves cost prohibitive for many customers.

That creates the perfect opportunity for us to provide you with Virtual Assistant work!

The services our customers typically require are:

• Outbound telemarketing (mostly B2B but some B2C)
• Appointment setting
• Lead generation
• Inbound support / reception functions
• Social Media support
• And lots more!

So if you have experience providing those services as a Virtual Assistant and are looking for more work, we offer a simple success-based model – we’ll refer a lead to you where this is a good match between your skills and what the client is looking for and if you are selected by the customer, you simply pay us a small percentage each time you invoice the client. No money upfront and no risk to you!

Virtual Assistant Jobs – Frequently Asked Questions

How can CX Connect help me with securing Virtual Assistant work?

We know how tough it is trying to find the right Virtual Assistant job. From spending money on countless marketing campaigns to LinkedIn, Facebook etc there is no shortage of platforms all happy to take your money in the promise of fresh leads. But even if you get the leads how many convert? From unrealistic price expectations (“I only want to pay you if you get a sale”, “I get can it cheaper elsewhere” sound familiar?), crazy timelines (can you call 300 people by this afternoon) etc it’s easy to waste hours responding to leads that go nowhere.

Or you pay to list in a VA directory and either don’t get any leads or the ones you do get don’t convert.

But what if qualified and educated leads just came to you?

Thanks to our strong online presence and decades of experience in call centres we receive regular traffic to our website from customers looking for phone-based (and digital) solutions. Sometimes the solutions require the services of a call centre outsourcer but sometimes, the solution is better suited to a Virtual Assistant.

Either way, we spend our time understanding the customer requirements and setting realistic expectations before we send you a lead.

And best yet, it costs nothing to join and you only pay us a small commission when you win the work.

How does CX Connect work?

We’ve made it easy to join and start receiving qualified leads:

1. Register as a supplier with CX Connect as a Virtual Assistant.

2. Complete our Virtual Assistant Supplier Profile.

3. Start getting leads tailored to your skill set. You’ll only pay us a small commission if you successfully win new work from us!

Is there any cost to join the CX Connect program?

No, the service is free to join.

Do we have to pay commissions?

If you are successful in securing new business from a lead we’ve sent you, we have a small commission fee you pay us each time you invoice that client. 

How long does the join process take?

On our side, we can have you set up in a matter of hours! You will need to allow time for the following though:

• Relevant approvals and signing of our contract
• Completion of the Supplier Assessment profiles.

What type of support is available?

We are here to provide you with any assistance you need to thrive as one of our Virtual Assistant suppliers on our CX Connect panel. Just contact us at any time.

What kind of information do you need to know about me/my business?

To ensure we can deliver qualified leads that are aligned with your business objectives, it’s critical we fully understand your experience and skills and the type of leads you are interested in receiving.

To do this, we have an online form to make it easy for you to provide your information and keep it updated as required.

How many Virtual Assistants get the same lead?

We will only refer a lead to Virtual Assistants that meet the requirements the customer is looking for. In the event there are multiple Virtual Assistants that meet the criteria, we will typically keep the referrals low as we want the experience to be great for both our original customer and you. 

How much Virtual Assistant work can we expect to receive?

It’s difficult to put a number on it as it will depend on what our customers require and how they align with your capabilities

We do, however, offer full transparency via your dashboard so you’ll be able to track how many leads you’ve received from us, and how many of those you are converting.

Remember, there are no costs to join and we won’t waste your time (or our customer’s time) sending unqualified leads to you that don’t meet your minimum requirements.

Our guiding principle is quality over quantity.

How will I know when I get a lead?

We’ll send an email to your nominated contact(s) and the full details will also be available in your portal.

What’s involved in the Supplier Assessment Profiles?

To ensure we fully understand your business and can recommend your service with confidence we have an online form that includes the following sections:

• Contact information
• Your location (office or home-based)
• Your experience (e.g telemarketing, appointment setting, reception etc)
• Legals (professional insurance)
• Current and past references
• Awards and achievements
• Technology you use.
• Your pricing models (if applicable)
• Capacity (what size campaigns you can handle)
• Data acquisition (your experience in sourcing and preparing data)

Can’t find the answer to your question above? Contact us and we’d be glad to help!