CX Connect is part of the CX Central Group designed to provide support and valuable resources to people working in, and looking for solutions from, the Australian CX and contact centre industry.
Our other businesses include:
CX Central is a free resource for the CX & contact centre community packed with free resources including call centre calculators, articles, how-to guides, glossary, Business Directory and more.
Providing a range of specialist call centre consulting services including Health Checks, efficiency optimisation, CX optimisation, help with setting and monitoring KPIs and more.
We provide specialist contact centre training from frontline agents through to high-performance contact centre management with our courses delivered by contact centre experts from Australia and across the globe.